The Telscombe Cattery terms and conditions

Vaccinations and Healthcare
We require all cats to be fully inoculated against Feline Infectious Enteritis, and Cat Flu. Our vets also advise that owners may wish to have their cats vaccinated against Feline Leukemia and Chlamydia, although these are optional at present. Vaccination cover must be current with boosters up-to-date and certificates will be required. Vaccination certificates will be inspected at every visit and held for the duration of the stay. Owners must ensure that the vaccinations have had sufficient time to provide immunity (minimum 7 days after primary vaccination course, and 2 days after boosters) before start of boarding.

All cats must be up to date with flea treatment and should have been recently wormed.

No cats suffering from, or suspected to be suffering from any infectious disease can be accepted. All cats are examined on arrival and the proprietor reserves the right to refuse admission of any cat showing signs of ill health. Owners will appreciate that this is essential to safeguard the health of all cats boarded.

Veterinary attendance will be sought if deemed necessary and any treatment will be carried out if advised. Veterinary fees are covered for up to £300 per boarder and this cover extends to 72 hours after departure. The owners will be liable for any fees above this sum. Pre-existing conditions will not be covered by the cattery insurance and owners will be liable for full costs.

We will happily administer oral medicines provided by the owner. These must be in clearly labelled containers stating the cat’s name, the frequency and dosage requirements.

Male cats over the age of seven months, which have not been neutered will not be accepted.

Deposit and Payment
A non-refundable deposit of 10% of the boarding fee will be required on booking. This is payable by cash or cheque as we do not accept credit or debit cards. Full payment of the balance will be required at the start of boarding

Cancellations must be made a minimum of 7 days from the start of boarding. Cancellations of less than this will be charged at the full rate of the period booked.

Prices
First cat £9.50 per day.

Sharing cat £7.50 per day.

Only cats from the same household may share accommodation

A full days board is charged for days of arrival and departure.

Minimum stay: 3 nights

Opening Times
We are open for arrivals / departures and viewing from 11am to 1pm and again from 5pm to 7pm from Monday to Saturday. We are closed on Sundays and bank holidays except by prior arrangement.

We also offer a Pick up and Delivery service. Details on request

Whist every precaution is taken during boarding, responsibility can only be taken at the owner’s risk.

Non Collection
In the event of a cat not being collected within 15 days of the booked departure date, and if no communication from the owners or their agent is received, the cattery reserves the right to dispose of the animal as deemed fit.

WHIlST EVERY PRECAUTION IS TAKEN DURING BOARDING, RESPONSIBILITY CAN ONLY BE TAKEN AT THE OWNER'S RISK.